Standard Service Rates

After an agreement is complete, we will schedule potential dates for visits.

Before the date(s) arrive, you will be reminded of the pending trip. If your production schedule does not permit a site visit, we will try to arrange a mutually convenient date at that time.

PM Contract Holders
$800/day for Monday-Friday
$140/hour for overtime
$180/hour for holidays

Non-Contract Holders
$960/day for Monday-Friday
$175/hour for overtime
$225/hour for holidays

** Travel time is based on overtime rates, if outside of normal business hours, or over eight (8) hours of normal work.

Schneider technicians are skilled in electrical, mechanical, and programming to work on stand-alone machinery, robots and systems. Our technicians maintain the highest level of technical skills through continuous vendor training, technical bulletins and in-house seminars. The service department provides machine installations, start up coverage, training, modifications, audits, preventive/predictive maintenance and troubleshooting.

Technical Support

Troubleshooting inquiries are handled by our skilled Service Technicians with 24-hour access. We can even monitor machine operation and, if necessary, adjust your PLC program via modem!
More then 90% of our troubleshooting calls are solved over the phone. These services can often save you the cost of an unnecessary service trip and eliminate the extra production down time waiting for a service technician to arrive!

If you are interested in contacting our Service Department, please call (315)676-3035,

or e-mail

or click here.

Schneider Packaging Equipment Co., Inc.
PO Box 890 5370 Guy Young Road Brewerton, NY 13029
(315) 676-3035 - phone (315) 676-2875 - fax

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