Schneider’s Extended Services

Customized Training

Our expert training staff, certified by PMMI, can provide in-depth on-site or in-house training to meet your needs. Training is customized to provide the level of expertise required by our customers to reduce downtime, increase safety, and improve their ROI. Training

includes both classroom and “hands on” at the machine. Training materials are developed specifically for your equipment. A hardcopy of the training handbook is provided for each training participant.

Machine Operation Training
The objective of the Machine Operation Training is to familiarize your personnel with the operation, procedures and terminology of your Schneider system. Trainees will be able to correctly start up and shut down the equipment. Trainees will be able to identify faults and jams as well as how to rectify these situations and restart the equipment.
Technician Training
The object of the Technician Training is to familiarize personnel with the various systems utilized on your Schneider system. In additional to understanding how to operate the equipment, technicians will be able to identify problems, troubleshoot systems, perform changeovers and replace components.

Preventive Maintenance Program
The objective of the PM program is to assure reliable operation in your facility. A program of routine equipment inspections, maintenance, and adjustments that will maximize the reliability and efficiency of your equipment. A well-designed preventive maintenance program reduces equipment failures, extends equipment life and improves equipment performance. The Preventative Maintenance Program is available to you at a lower rate than our standard service rates.

Schneider Parts Ordering
Our Parts Department can fill your replacement and spare parts orders quickly, accurately, and at competitive prices - often less than your local suppliers. In-stock items are shipped the same day you call (overnight if necessary). Special items are shipped overnight express - directly to you from the manufacturer.

Service

Schneider technicians are skilled in electrical, mechanical, and programming to work on stand-alone machinery, robots and systems. Our technicians maintain the highest level of technical skills through continuous vendor training, technical bulletins and in-house seminars. The service department provides machine installations, start up coverage, training, modifications, audits, preventive/predictive maintenance and troubleshooting.

Technical Support

Troubleshooting inquiries are handled by our skilled Service Technicians with 24-hour access. We can even monitor machine operation and, if necessary, adjust your PLC program via modem!
More then 90% of our troubleshooting calls are solved over the phone. These services can often save you the cost of an unnecessary service trip and eliminate the extra production down time waiting for a service technician to arrive!

If you are interested in contacting our Service Department, please call (315)676-3035,

or e-mail service@schneiderequip.com

or click here.